Exploration Of Several Exclusive Policies Of Ethiopian Airlines

Ethiopian Airlines, established in December 1945, is fully government-owned and the flag bearer of Ethiopia. It is the largest airline in Africa in terms of destinations served, revenue, passengers carried, and fleet size. Its slogan is "the New Spirit of Africa", and it has joined many international associations, including the African Airlines Association, the International Air Transport Association, and Star Alliance. The hub and headquarters of Ethiopian Airlines are at Bole International Airport, Addis Ababa, from where the airline schedules 22 domestic and 133 international passenger destinations and 68 freighter destinations. The other hubs of the airline are in Malawi and Togo.

Terms and Conditions For Online Booking of an Infant on Ethiopian Airlines

Ethiopian Airlines' infant policy applies to children between the ages of 0 and 23 months, who can either have their own seats or travel on the lap of their parents or guardians, based on the ticket bought. To buy an infant ticket, Ethiopian Airlines has its own set of terms and conditions, which can be seen as:

An infant is required to be accompanied by an adult on a flight.
Ethiopian Airlines allows you to book a ticket for an infant aged up to two years without booking a seat.
The cost of a ticket for an infant travelling on a lap is 10% of the adult's fare.
Ethiopian Airlines also allows you to book a separate seat for your infant by contacting its customer service centre.
The ticket price for your infant having a separate seat will be charged based on the child discount.

Cancellation Policy of Ethiopian Airlines

Though Ethiopian Airlines allows you to cancel your flight ticket, it has some of its own policies, which you should know to ensure whether you are eligible to cancel your ticket and what the conditions are you should know before taking such steps, which can be understood by looking here:

Ethiopian Airlines allows you to cancel your flight ticket if you have directly booked with them and haven't booked a multi-city flight.
You only have to pay a cancellation fee if the flight is cancelled within 24 hours of the booking.
At Ethiopian Airlines, you can cancel your flight until the check-in time of your first flight. However, the no-show fee is also included with the cancellation fee.
You are not allowed to cancel your flight after the take-off of your first flight.
You can cancel the whole reservation online, or if you need to cancel only one ticket in a booking reservation of more than one, you can get assistance from their chatbot.
You cannot cancel only one segment of your journey if you have booked a round ticket or connecting flights with stopovers.
If you cancel your booking, it can't be undone.

Step-by-Step Guide to Cancel Your Ethiopian Airlines Online

If you are eligible to cancel your Ethiopian flights online, you can follow the following procedure, which illustrates a step-by-step guideline for the same:

Visit the official website of Ethiopian Airlines at ethiopianairlines.com
Click on the "Service" tab from the quick links.
Go to "Manage your booking" in the "Menu" section.
Provide your "Booking Reference" number and "Last Name" in the given section, and click on "Retrieve booking."
Tap on Cancel flight and click "continue" on the pop-up information.
Go through Ethiopian's cancellation terms and conditions and check the box provided at the end of the page.
Confirm your cancellation of your Ethiopian flight.
The airline will automatically submit your refund request and hand out your calculated amount within seven business days.

Eligibility to Make Corrections in Names After Booking an Ethiopian Airlines Flight

Your boarding pass must have the same name as your passport or national identification card. Even the slightest change to your name is unacceptable, and you cannot be on board for your fully bought ticket. Thus, you are allowed to make corrections to your Ethiopian ticket under the following conditions:

If your last, middle or first name is misspelt during the booking, you can only change three letters in your booking.
You have booked your reservation under the name of your husband's family name, despite your maiden name or vice versa.
You can amend your title from Ms. to Mrs. or Mr. to Ms.. ./Mrs., etc.

Note:

You have to provide the airline with justifiable documents.
To correct your name, Ethiopian Airlines will charge you USD 50.
You cannot make changes if you bought your ticket from a travel agent.
Ethiopian Airlines only allows you to correct your name, and no transfer of tickets is allowed from one passenger to another.

Steps to Make a Bid and Submit Your Offer For an Upgradation of the Seat

When you have completed your booking process, Ethiopian Airlines invites you to make an offer where you can participate in a bid to get a higher booking class than the original one.
That invitation will lead you to a website where you can choose the flights for which you want to upgrade your seat.
Select the amount of money you wish to offer per person to upgrade your seat.
Please enter the information for the card you will use after your bid is accepted, and the email address where the airline can contact you.
Please review all your details, tick the box indicating that you agree to their terms and conditions, and submit your upgrade request.

Note: Ethiopian Airlines will email you if your request has been accepted. You can use this email to modify or cancel your offer until the deadline shown in the included link.

FAQs

For which itineraries does Ethiopian Airlines allow me to book an online ticket?

Ethiopian Airlines allows you to book one-way, round-trip, or multiple cities in Business and Economy fare classes if you book an online ticket.

How can I make a group booking with Ethiopian Airlines?

Ethiopian Airlines group booking service is unavailable online; you must contact their customer service centre or local office.

Do I need to provide documents during online check-in?

When you check in online with Ethiopian Airlines, you must supply your passport, e-ticket number, or booking reference number.

Can I get a full refund if I cancel my Ethiopian ticket within 24 hours of booking?

Book your ticket through Ethiopian's official website and cancel your reservation within 24 hours through its Global call centre or local ticket office. You can get a full refund, provided the reservation is secured at least seven days before the flight's scheduled departure and your flight is either departing from or to the USA.

Am I allowed to fly on an Ethiopian flight with a misspelt name on my flight ticket?

No, Ethiopian Airlines will not allow you to fly with them if the name on your flight ticket is not exactly the same as that on your passport or any other travel document.